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Saudi Arabia Al-Khobar: Field Service Quality Coordinator-Sperry

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Saudi Arabia Al-Khobar: Field Service Quality Coordinator-Sperry

Saudi Arabia Al-Khobar: Field Service Quality Coordinator-Sperry

Date: Oct 25, 2017

Location: Al-Khobar, 04, SA, 31952

We are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the global energy industry.

Under broad direction, provides service quality support for service excellence and customer satisfaction by providing a focus on service quality and Non-Productive Time (NPT) elimination. General duties include the evaluation, reporting and customer close-out of all NPT and poor Service Quality (SQ) events as well as guidance to individuals engaged in well site service work. Reviews performance data to identify trends and opportunities for performance improvement. Ensure that all NPT events are evaluated and closed out for corrective actions. Participates with customer feedback on failure analysis reports. Promotes the use of the Halliburton Management System (HMS). Promotes and encourages safety and service quality. Monitors on-site field performance assessments (End of Job Customer Survey (EJCS)/Mean Time Between Failures (MTBF)/Key Performance Indicator review). Coordinates and assists with the Correction, Prevention, and Improvement (CPI) process for Product Service Line (PSL). Investigates and performs follow-up activities on unplanned events and/or jobs. Investigates accidents, injuries and incidents within the PSL. Skills are typically acquired through completion of an undergraduate degree in production and operations management, industrial engineering, or similar disciplines and a minimum 5-7 years of experience in PSL field operations. 7-10 years of Halliburton Product Service Line (PSL) field operations experience may be substituted in lieu of undergraduate degree. In-depth knowledge of Halliburton work processes and methods required.


Halliburton is an Equal Opportunity Employer.



Near Dammam Jubail Hwy, Al-Khobar, Al Khobar, 31952, Saudi Arabia


Job Details

Requisition Number: 47647  
Experience Level: Experienced Hire 
Job Family: Operations 
Product Service Line: Sperry Drilling Svcs  
Full Time / Part Time: Full Time

Additional Locations for this position: 


Compensation Information
Compensation is competitive and commensurate with experience.

Job Segment: Maintenance, Field Service, Manufacturing, Quality


  • Engineering
  • Field Operations


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